Denby

Denby Blue Haze Mug - 400ml

SKU: 745606643595

£12

Denby presents this 400ml mug from the Blue Haze range.  Each item in this collection is beautifully handcrafted using high-quality locally-sourced clay with the aim to be simple and practical and consists of a striking royal blue exterior which fades out against a pure white interior. This mug can be used to serve hot and cold drinks with friends and family. Includes a 10-year guarantee.


Product Features

  • Royal blue and pure white haze glaze for a unique colouring 
  • Ideal for serving both hot and cold drinks as well as soup and desserts
  • Handcrafted using high-quality locally-sourced clay for superb durability 
  • Glazed with a durable glaze to enhance longevity and resist chips and stains
  • Easy to grip handle keeps fingers and hands safe whilst holding hot contents
  • Dimensions: L 13cm x W 9.5cm x D 9cm / Capacity 400ml
  • Oven, microwave, dishwasher and freezer safe
  • Other items are also available in this range
  • 10-year guarantee

Whilst we make every effort to ensure our items are competitively priced there may be occasions where a competitor might be cheaper and we as a small family business want to make every effort to provide you with a positive shopping experience which is why if we can we will try our best to match their price.


How to request a price match

To request a price match please use the contact form on this page or the live chat and provide us with the item URL and any other information that will help us expedite your request. For email requests we aim to get back to you within 24 - 48 hours.

Service

Since we are an independent retailer we make every effort to provide the highest level of customer care and service, which is why we aim to respond quickly to emails, provide telephone customer service, same day dispatch and aim to get your order to you on the next working day.


Price Matching

We always try to price our products as competitively as possible but do understand there might be times where a High Street competitor is cheaper. We will always endeavour to match their price (including delivery) as long as they have physical stores and provide the same level of professional and personal service. This is something that cannot be replicated by the likes of Amazon which is why we do not price match against them or other mail order only companies.


Full Terms

  • Must be a UK registered company.
  • Item must be the same model, condition and be in-stock.
  • Competitor must have a physical store/s showrooms are excluded (we will not match Amazon, eBay and other marketplaces.)
  • Confirmed price matches are valid for 24 hours.

We aim to dispatch orders placed before 2pm Monday to Friday on the same day for delivery the next working day (DHL Parcel). Orders placed after the cut off point and over the weekend will be sent on the following Monday.

Courier

(UK Mainland)

Delivery Times

(Working Days)

Price

 (See Below)

Royal Mail 48 Standard
(Available for orders up to £25. Anything over is charged at £4.99)
1 - 3

£4.99

(Excludes age restricted products)

Express Delivery 1 - 2

£5.99

(Excludes age restricted products)

Free Express Delivery

1 - 2 Free
(Orders of £50 or more. Excludes age restricted products)
Offshore
Offshore, Channel Islands & Northern Ireland
We do not currently send outside of the mainland UK. We can however provide a delivery quote if requested.

Store Collection
Monday - Saturday

Hockley, Leigh on Sea,
Rayleigh, Shoebury and surrounding areas.

Usually within 2 hours Free

Age Verified Delivery
Required on all age restricted products.

1 - 2 £6.99

 

 

Excluded Shipping Zones

Additional charges may apply.
We do not currently deliver to off-shore islands however in certain circumstances we can provide a delivery quote.

Zone C

(Highlands / Northern Ireland)

 Zone D

(Southern Ireland)

Other

 (see below)

AB31 to AB38 Republic of Ireland PO 30 to 41 - Isle of Wight
AB40 to AB56 TR 21 and 25 - Isle of Scilly
IV1 to 28
IV30 to 32
IV36 to 40
IV52 to 54
IV63
KW1 to 14
PA21 to PA38
PH4 to PH41
PH49 to PH50
BT - Northern Ireland

 

Important Notice - DHL Delivery

Potters Cookshop is not liable for lost, damaged or stolen parcels if a 'safe space' is specified without a signature being obtained. By stating a safe place customers are therefore taking responsibility prior to receipt.

Cancellation

If for any reason you wish to refuse / cancel your order after dispatch or upon delivery we do require the delivery fee incurred by us to be deducted from the refund amount of your order. This is due to there being no issue with the product / order.

If your order has qualified for free delivery this charge will still be applied.

We appreciate your understanding and look forward to serving you.

Delayed Arrival / Delivery Times

Please allow up to 5 working days for delivery before contacting us. We do not provide a guaranteed service. Delivery estimates only being shown as a guide. During festive seasons delivery may take slightly longer. 

We do not offer a guaranteed delivery date at any point.

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