Delivery Information
COVID-19 Update
We are currently processing all orders as normal with appropriate safety measures in place. We advise purchasing customers to please allow additional time for delivery due to the increased demand on courier services, we continue to strive to provide the same level of service during these times.
Free local click & collect is now available from Monday to Friday.
What we are doing to keep our staff and you safe.
- All online orders are contactless. If you are local you can place your order for collection from the car park behind the store.
- We have limited the number of staff in the physical store and in the fulfilment room. We have taken stringent measures to minimise the contact between staff and products ensuring the use of social distancing, protective gloves, anti-bacterial spray and hand gels.
- If you have any concerns or wish to know more about our current processes please feel free to chat using the live chat or our email for more information.
We are aiming to dispatch orders placed before 2pm Monday to Friday on the same day for delivery the next working day. Orders placed after the cut off point and over the weekend will be sent on the following Monday.
Courier(UK Mainland) |
Delivery Times(Working Days) |
Price(See Below) |
| Standard (orders up to £20) | 2 - 4 (Working Days) | £3.95 |
| DHL Parcel | 1 - 2 (Working Days) | £4.95 |
|
Express Courier |
1 - 2 (Working Days) | Free (Orders over £50) |
|
Store Collection |
Usually within 2 hours. Monday to Friday. | Free |
Excluded Shipping Zones
Additional charges may apply
Zone C(Highlands / Northern Ireland) |
Zone D(Southern Ireland) |
Other(see below) |
| AB31 to AB38 | Republic of Ireland | PO 30 to 41 - Isle of Wight |
| AB40 to AB56 | TR 21 and 25 - Isle of Scilly | |
| IV1 to 28 | ||
| IV30 to 32 | ||
| IV36 to 40 | ||
| IV52 to 54 | ||
| IV63 | ||
| KW1 to 14 | ||
| PA21 to PA38 | ||
| PH4 to PH41 | ||
| PH49 to PH50 | ||
| BT - Northern Ireland |
Note: Large appliances are sometimes sent directly from the manufacturer which usually arrive within 1 - 2 working days. Saturday delivery requests cannot be guaranteed although on most occasions items will be delivered on time.
Please allow up to 5 working days for delivery before contacting us. We do not provide a guaranteed service with delivery estimates only being shown as a guide. During festive seasons delivery may take slightly longer.
We do not offer a guaranteed delivery date at any point.
