Delivery Information
COVID-19 & Delivery Information
Free local click & collect and local delivery is available from Monday to Saturday until 5pm.
We aim to dispatch orders placed before 2pm Monday to Friday on the same day for delivery the next working day (DHL Parcel). Orders placed after the cut off point and over the weekend will be sent on the following Monday.
Courier(UK Mainland) |
Delivery Times(Working Days) |
Price(See Below) |
|
Standard Delivery |
2 - 3 | £3.95 |
| DHL Parcel | 1 - 2 | £4.95 |
|
Express Delivery |
1 - 2 | Free (Orders over £50) |
|
Local Delivery Hockley, Leigh on Sea, Rayleigh, Shoebury and others. |
Same working day | £2.95 |
|
Store Collection Monday - Saturday |
Usually within 2 hours | Free |
|
Age Verified Delivery |
1 - 2 | £8.95 |
Excluded Shipping Zones
Additional charges may apply
Zone C(Highlands / Northern Ireland) |
Zone D(Southern Ireland) |
Other(see below) |
| AB31 to AB38 | Republic of Ireland | PO 30 to 41 - Isle of Wight |
| AB40 to AB56 | TR 21 and 25 - Isle of Scilly | |
| IV1 to 28 | ||
| IV30 to 32 | ||
| IV36 to 40 | ||
| IV52 to 54 | ||
| IV63 | ||
| KW1 to 14 | ||
| PA21 to PA38 | ||
| PH4 to PH41 | ||
| PH49 to PH50 | ||
| BT - Northern Ireland |
Important Notice - DHL Delivery
Potters Cookshop is not liable for lost, damaged or stolen parcels if a 'safe space' is specified without a signature being obtained. By stating a safe place customers are therefore taking responsibility prior to receipt.
Please allow up to 5 working days for delivery before contacting us. We do not provide a guaranteed service with delivery estimates only being shown as a guide. During festive seasons delivery may take slightly longer.
We do not offer a guaranteed delivery date at any point.
