Delivery Information
Christmas Delivery
For all orders placed before 3pm on Friday 20th December via DHL Parcel or Free Express Delivery will be delivered in time for Christmas. Standard delivery (orders below £25) cannot be guaranteed if ordered after the 18th December.
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Orders placed before 2pm Monday to Friday will be dispatched on the same day for delivery the next working day*. Orders placed over the weekend will be sent on the following Monday.
Courier(UK Mainland) |
Delivery Times(Working Days) |
Price(See Below) |
| Standard (orders below £25) | 3 - 5 (Working Days) | £3.95 |
| DHL Parcel | 1 - 2 (Working Days) | £4.95 |
|
Express Courier |
1 - 2 (Working Days) | Free (Orders over £50) |
|
Age Verified Delivery Includes knives, scissors and other age-restricted items.Delivery of age-restricted items can only be delivered to the address on the shipping label, but this can include the reception of a commercial building. A signature of the recipient will be required upon delivery. Photo identification will be required if a person appears under 25, to prove that they are over 18 years old. An age-restricted item can be delivered to another adult over the age of 18 at the same address. Delivery to a neighbour or nominated safe place location is not available for these items. If an adult over the age 18 is not available at the address, or if an adult has not been able to show valid photo identification under the Challenge 25 approach', the item will be sent out for re-delivery the following day. Failure to sign for the delivery after several attempts have been made will incur additional costs for it to be re-sent. |
1 - 2 Working Days | £10 |
Excluded Shipping Zones
Additional charges may apply
Zone C(Highlands / Northern Ireland) |
Zone D(Southern Ireland) |
Other(see below) |
| AB31 to AB38 | Republic of Ireland | PO 30 to 41 - Isle of Wight |
| AB40 to AB56 | TR 21 and 25 - Isle of Scilly | |
| IV1 to 28 | ||
| IV30 to 32 | ||
| IV36 to 40 | ||
| IV52 to 54 | ||
| IV63 | ||
| KW1 to 14 | ||
| PA21 to PA38 | ||
| PH4 to PH41 | ||
| PH49 to PH50 | ||
| BT - Northern Ireland |
Note: Large appliances are usually sent directly from the manufacturer which usually arrive within 48 hours. Saturday delivery requests cannot be guaranteed although on most occasions items will be delivered on time.
Please allow up to 5 working days for delivery before contacting us. We do not provide a guaranteed service with delivery estimates only being shown as a guide. During festive seasons delivery may take slightly longer.
We do not offer a guaranteed delivery date at any point.
