Ways to get in touch

COVID-19 Update

Due to limited staff availability we will only be prioritising urgent customer queries. For any product questions or advice please use the live chat. We appreciate your understanding.

Please allow an extra few days for dispatch and delivery, if you do not receive your order within 7 days of dispatch please then contact us.

We appreciate your understanding and hope to provide as best a service as possible during these challenging times.

Local store orders can be placed over the phone, we are unable to accept emailed orders. Opening times are Monday - Saturday 9am - 5pm.

For any help, advice or issues please use the contact form or the listed methods below.

  • Call: 01702 202727
  • Email: sales@potterscookshop.co.uk
  • Mail: Potters Cookshop, 2-8 Main Road, Hockley, Essex, SS5 4QS
  • Live chat